Job Details

B2B Customer Service Rep

Join our team at Build IT Consulting in Pilot Point, TX and be a part of a dynamic and innovative company that is dedicated to providing top-notch customer service solutions. As a B2B Customer Service Rep, you will have the opportunity to work in a fast-paced environment where your skills and expertise will be valued. If you are passionate about delivering exceptional service and building strong relationships with clients, then this is the perfect role for you.

Daily Responsibilities:

• Handle inbound customer inquiries and provide timely and accurate responses
• Process orders and ensure timely delivery
• Resolve customer complaints and issues in a professional manner
• Assist with order processing and entry
• Provide support to customers with product information and troubleshooting

Required Skills:

• Call center experience with a focus on one call resolution
• Strong customer service and sales skills
• Experience in order processing and check cashing
• Ability to handle complaints and resolve issues effectively
• Excellent communication and problem-solving skills

Company Information:

My company was founded in 2001 with a single mission: to be the most successful, creative and ground-breaking consulting Firm in the United States. We approach each of our clients with fresh eyes to develop customized, unique strategies. Though we've grown since our founding, we're still the same agency at heart. Let us help make your dreams a reality. Are you ready to set your brand or business on the path to success? Give us a call today and see what we can do for you.

DEI Statement:

Build IT Consulting is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. We believe that diversity, equity, and inclusion are essential to our success and strive to create a supportive environment for all individuals.

EEO Statement:

Build IT Consulting provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law

Employment Type: Full Time
Years Experience: 3 - 5 years
Salary: $20,000 - $50,000 Annual
Bonus/Commission: No