Job Details

Human Resources Manager

The Human Resources Manager is responsible for managing HR functions for a 100-employee, family-focused umbrella organization covering more than two distinct employer companies, each with its own set of policies. The primary focus of this role is Talent Acquisition, onboarding, and occasional offboarding supporting a steady volume of approximately 23 technician hires per month as well as occasional addition of administrative staff as the company continues to grow.

The ideal candidate is a high-integrity, people-centered leader with strong judgment, confidentiality, and a deep commitment to fostering a respectful, supportive, and values-aligned workplace.

Key Responsibilities (in order of priority)

1. Talent Acquisition & Onboarding

   • Manage full-cycle recruiting for all roles, from job posting to offer letter.
   • Support an ongoing volume of approximately 23 technician hires per month.
   • Partner with hiring managers to forecast staffing needs and build quality candidate pipelines.
   • Conduct interviews, reference checks, and evaluate candidate fit for both technical skills and cultural alignment.
   • Personally oversee the onboarding process, new hire paperwork, benefits enrollment, and first-week orientation.
   • Manage occasional offboarding processes with professionalism and care.

2. Compensation & Benefits Administration

   • Manage salary benchmarking and recommend competitive pay structures.
   • Oversee benefits programs including health, dental, vision, 401(k), PTO, FMLA, and leave programs.
   • Support employees with benefits questions, claims issues, and open enrollment.
   • Partner with leadership on annual compensation planning and budgeting.

3. HR Systems & Reporting

   • Maintain the HRIS (payroll, benefits, PTO tracking, evaluations).
   • Manage payroll processing.
   • Create reports and metrics related to turnover, hiring, retention, compliance, and employee satisfaction.
   • Drive process improvements to HR workflows.

4. Employee Relations & Culture

   • Build strong, trusting relationships with employees at all levels.
   • Serve as the primary point of contact for employee questions, concerns, and conflict resolution.
   • Coach managers on effective leadership, communication, and performance coaching.
   • Maintain a workplace atmosphere that is safe, supportive, and aligned with company values.
   • Protect confidentiality at all times and act with unquestionable integrity.

5. Performance Management and Misc

   • Assist managers in writing evaluations and delivering feedback.
   • Track promotions, raises, and employee milestones.
   • Other duties as assigned and commensurate with successful applicant's skillset.

Qualifications

Required

• 5+ years of progressive HR experience; open to a strong Generalist ready to step into a Manager-level role.
• Thorough understanding of employment law (federal and state).
• Demonstrated track record of discretion, ethical decision-making, and high personal integrity.
• Excellent communication, conflict resolution, and interpersonal skills.
• Strong organizational and prioritization abilities.

Education

• Bachelor's degree in HR, Business Administration, Organizational Development, or related field preferred but not required with sufficient experience.

Certification

• SHRM-CP/SCP or PHR/SPHR preferred. The company is willing to sponsor certification for the right candidate.

Also a Plus

• Experience in a service-based or technical industry.
• Background working in a family-owned or family-centric culture.
• Experience managing HR for a company between 75150 employees.

Personal Characteristics

• High integrity and strong moral compass always does the right thing, even when difficult.
• Warm, approachable, and empathetic; builds trust with employees at all levels.
• Adaptable and flexible willing to adjust approach based on each company's needs and culture.
• Calm under pressure with excellent judgment in sensitive situations.
• Values transparency, consistency, and fairness.
• Proactive problem-solver who improves systems and processes.
• Highly professional, polished, and organized.

Compensation & Benefits

• Health, dental, vision, and life insurance
• 401(k) with employer match
• Paid time off, holidays, and leave programs
• Family-friendly policies and supportive work culture
• SHRM certification sponsorship available for the right candidate

Employment Details

• This is a Contract-to-Hire position with a 90-day contract period.
• This role is 100% on-site at our Webster, Texas location. Due to the highly people-focused and confidential nature of the work, it is not a remote or hybrid position.
• A background check is required prior to start
• Target start date: June 2026