Job Details

[Customer Service / Remote] - Anywhere in U.S. / Generous Hourly Pay / Flexible Shift Options (EST hours): Mon-Fri: 9:00 AM to 9:00 PM - Saturday: 9:00 AM to 8:00 PM - Sunday: 12:00 PM to 8:00 PM - As a Customer Support Rep, you will: Provide excellent customer service through phone, email and live chat support; Troubleshoot and resolve customer inquiries and issues in a timely manner; Accurately document and escalate complex cases to the appropriate department; Proactively identify customer needs and offer solutions; Maintain a positive and professional attitude while assisting customers; Communicate with team members to ensure a consistent and efficient customer experience; Utilize company knowledge base and resources to provide accurate information to customers. Hiring Immediately >>