Methodist Health System - - Responsibilities: Maintain the strictest confidentiality; performs all Medical Assistant duties as required.; Assist the Office Manager in developing and implementing clinical policies and procedures.; Advise Office Manager of problems and concerns in the facility and participate in problem solving.; Advise and delegate duties to back office staff members as assigned.; Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.