Job Details

Mr. Gatti's Pizza is looking for an experienced General Manager for the overall management of the day-to-day restaurant operations. The General Manager is responsible for the on-going coaching, motivating and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.Essential Functions* Ensures excellent guest service that meets or exceeds expectations.* Ensures that the restaurant is adequately staffed to meet guest needs.* Manages recruitment of hourly employees.* Initiates and follows through on corrective action of hourly employees.* Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development and training.* Ensures all employees follow established guidelines for product quality, availability, and excellence.* Manages inventory, ordering and receiving.* Practices prescribed facility cleanliness, maintenance, and safety practices.* Manages in compliance with Gatti's policies and procedures and all local, state and federal regulations.* Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates corrective action as required.* Handles the development of short and long term financial and operational plans for the restaurant in support of corporate objectives.* Maintains a labor schedule that meets customer demand.* Maintains weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.* Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.* Recommends local store marketing programs to build sales and implements programs as directed.* Maintains applicable preventative maintenance programs.* Ensures the security and safety of the restaurant, its Guests and Employees.* Holds employees and self-accountable for methods, standards, and results.* Special projects as directed.* Any other duties deemed necessary.Experience And Skills Required* High School or GED. College degree a plus.* Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old.* Demonstrates strong leadership and guest service skills.* Demonstrates sound reasoning and follow-through in decision-making processes.* Demonstrates excellent organizational, financial and problem-solving skills.* Ability to attract, train, retain, and motivate quality employees.* Ability to work in a dynamic, fast-paced environment.* Must be food safe certified.Required Technical Skills* Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls.* Basic knowledge of PC functions in order to prepare and various computerized store reports.* Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters.* Ability to communicate well, both orally and in writing.* Ability to coach and direct employees.* Understanding of 'back of house' and 'front of house' operations.