Methodist Health System - - Responsibilities: Maintain the strictest confidentiality; performs all Medical Assistant duties as required.; Assist the Office Manager in developing and implementing clinical policies and procedures.; Advise Office Manager of problems and concerns in the facility and participate in problem solving.; Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures.; Trains MAs and others, serves as a resource to other clinical staff and maintains training and orientation material for MA's and others.