Job Details

A company is looking for a Senior Service Engineer IS -ServiceNow AI - Remote.Key ResponsibilitiesCollaborate with developers, testers, and program managers to design and improve large-scale computer-based servicesLead discussions to prioritize Live Site requirements and influence software engineering teams on service architectureUtilize data and metrics to drive decisions and improvements in processes and service resilienceRequired QualificationsBachelor's Degree in Computer Engineering, Computer Science, Mathematics, or Engineering, or equivalent experience5 years of related experience, with a preference for moreExperience in automation related to deployment and recovery processesFamiliarity with n-tier solutions and resilience modelingExperience in leading backlog discussions and utilizing root cause analysis for problem-solving