Job Details

A company is looking for a Bilingual Medicare Sales & Retention Agent.Key ResponsibilitiesMake outbound calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide them through plan benefitsAssist clients in enrolling in Medicare insurance products during peak timesServe as a consumer advocate, ensuring clients maximize savings and are not overpaying for insuranceRequired QualificationsFluent in both English and Spanish (writing, reading, and speaking)High school diploma or GED requiredRecent insurance or call center experience preferredAbility to complete AHIP certification and additional onboarding requirements by a given deadlineSales experience beneficial but not required