Job Details

A company is looking for a Part-Time Patient Advocate.Key ResponsibilitiesManage an average of 60-80 incoming and outgoing patient calls daily regarding medical billsUtilize the platform to address patient inquiries via live chat, phone calls, and outbound campaignsLead the payment posting process and follow up on defaulted payments and insurance claimsRequired Qualifications2-3 years of customer service experience via phone or call center1-2 years of medical billing, insurance, or related healthcare experienceAbility to work approximately 20 hours weeklyExperience navigating electronic medical record systems (e.g., Athena, eClinicalWorks, Epic)Proficiency in Google Suite