Job Details

Houseman Job Description

Position Title: Houseman
Department: Housekeeping
Reports To: Executive Housekeeper / Housekeeping Supervisor
Position Summary

The Houseman is responsible for maintaining the cleanliness, organization, and overall appearance of public areas, back-of-house spaces, and supporting the housekeeping team to ensure an exceptional guest experience. This role plays a key part in upholding brand standards and ensuring efficient daily operations.
Essential Duties & Responsibilities

• Maintain cleanliness of all public areas including lobby, hallways, elevators, restrooms, and meeting spaces
• Assist Room Attendants by delivering linens, towels, and supplies to guest rooms and housekeeping carts
• Remove trash and debris from guest floors, public areas, and service areas
• Clean and organize housekeeping storage rooms, closets, and linen areas
• Vacuum, sweep, mop, and dust assigned areas regularly
• Respond promptly to guest requests such as additional amenities or items delivery
• Set up and break down meeting rooms as directed (tables, chairs, equipment)
• Support laundry operations as needed (transporting linens, stocking shelves)
• Maintain cleanliness of exterior entryways and assist with light groundskeeping if required
• Report maintenance issues, safety hazards, or lost and found items to management
• Follow all hotel safety, security, and cleanliness standards

Qualifications & Requirements

• High school diploma or equivalent preferred
• Previous housekeeping or hotel experience preferred but not required
• Ability to work in a fast-paced environment
• Strong attention to detail and cleanliness
• Good communication and teamwork skills
• Ability to follow instructions and complete tasks independently

Physical Requirements

• Ability to stand, walk, and bend for extended periods
• Must be able to lift, push, or pull up to 50 lbs
• Frequent use of cleaning equipment and chemicals
• Ability to move carts, furniture, and supplies

Work Environment

• Indoor and outdoor work environments
• Exposure to cleaning chemicals
• Flexible schedule required, including weekends and holidays

Key Competencies

• Reliability and punctuality
• Teamwork and cooperation
• Time management
• Attention to detail
• Customer service mindset

Brand Standards

• Maintain professional appearance and uniform standards
• Deliver friendly and courteous service to all guests
• Support the hotel's commitment to quality and guest satisfaction in alignment with Hilton brand standards

Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status