Job description
Client Relations Specialist (Remote)
Monday-Friday | 8AM to 5PM Central time
Fully Remote
About Kept Companies
Kept Companies is a nationwide leader in commercial cleaning and maintenance with 100+ locations. We support major industries including restaurants, retail, transportation, and more.
What You'll Do
Manage client relationships and ensure satisfaction
Provide customer support and resolve issues
Communicate with clients via phone and email
Work closely with operations to deliver service
Track and follow up on client needs
What You Need
Strong communication and interpersonal skills
Experience in customer service or client support
Ability to manage multiple tasks and priorities
Comfortable working independently in a remote role
Nice to Have
Experience in facility maintenance or service industry
Knowledge of facility management practices
What We Offer
Paid vacation
Medical & dental benefits
Commission opportunities