Job Details

Job Description
Craft Pies Pizza Company is Denison's premier destination for mouthwatering pizza creations that satisfy every craving. Our family-owned establishment takes pride in serving the Denison, TX, community with a perfect blend of traditional flavors and innovative recipes.

As we move into a growth phase, we're seeking an Assistant General Manager to join the team at our Craft Pies Pizza Company. The Assistant General Manager supports the General Manager in supervising the full P&L and daily operations of a single fast-casual location. Our AGM will assist in recruiting top talent, cultivating a high-performance culture, delivering exceptional guest experiences, driving sales growth and controlling costs, all while upholding brand standards in a clean and safe environment.

If you're looking for a fair and transparent ownership team that genuinely values your input and is dedicated to your professional growth and success, please apply today for immediate consideration!

What We Offer:

• Competitive Starting Salary
• Health Insurance Options
• PTO
• Significant Opportunity for Growth and Advancement
• Performance Based Incentives
• Comprehensive Training and Career Advancement Opportunities
• Employee Meal Discounts
• A Supportive Culture Focused on Growth, Accountability, and Hospitality Excellence

• Live and communicate DLCRS's Purpose, Mission, and Core Values
• Recruit, interview, and hire A-Player candidates weekly, maintain the hiring portal
• Onboard new hires and ensure completion of DLCRS Training programs
• Coach and develop team members through regular feedback, cross-training, and performance reviews
• Build and mentor a leadership bench: 5 Shift Leaders (staffing varies by location)
• Deliver friendly, quick, and accurate service that exceeds guest expectations by modeling G.U.E.S.T.
• Create a guest centric atmosphere from ordering to dining and take-out
• Drive and act on guest feedback to coach your team
• Ensure all incoming calls are answered promptly and professionally
• Achieve year-over-year sales and guest count increases
• Execute in-store promotions and upselling techniques
• Control labor and food costs to budget (or improve) drive net operating profit growth
• Analyze daily, weekly, and monthly sales reports, develop action plans to hit P&L targets
• Enforce schedule guidelines, optimize staffing for peak traffic and special events
• Conduct daily and weekly operational checklists and facility "walks" for safety, cleanliness, and equipment upkeep
• Ensure cash-handling procedures, deposit controls, and close-out sales processes are executed flawlessly
• Respond to correspondence from Operations leadership and RSC staff in a timely manner
• Monitor inventory levels, perform regular counts and reconcile discrepancies
• Ensure proper storage, FIFO rotation, and safe handling of all food products
• Coordinate maintenance and repairs for kitchen equipment and facilities
• Implement waste-and-expired-product protocols

• At least 18 years of age
• High school diploma or equivalent
• Minimum of three years of restaurant leadership experience, including P&L responsibility
• Strong business acumen with proficiency in labor reporting, cost controls, and administrative systems
• Demonstrated ability to recruit, develop, and retain high-caliber teams
• Excellent communication, coaching, and conflict-resolution skills
• Basic PC skills (email, reporting, scheduling software); willingness to learn proprietary systems
• Food Safety Certification/Food Handler's Card (or ability to obtain upon hire)
• Ability and willingness to step into other roles if needed
• Food service, hospitality, and/or F&B experience is preferred
• Valid driver's license, reliable vehicle, and proof of insurance
• Legal eligibility to work in the United States
• Ability to stand and walk continuously for six + hours per day, bend, reach, and lift up to 50 lbs.
• Work thirty-five to forty hours per week, including mornings, evenings, weekends, and holidays as needed