Job Details

Job Type

Full-time

Description

Job Summary:

Dedicated and compassionate Medical Assistant with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of clinical and administrative tasks to support healthcare delivery. Possess strong communication skills to interact with patients, healthcare professionals, and administrative staff. Committed to maintaining a patient-centric focus while ensuring the smooth operation of daily clinic activities.

Essential Duties / Responsibilities:

Clinical Responsibilities:

• Greet patients and escort them to exam rooms.
• Obtain and record patient vitals, including height, weight, blood pressure, pulse, respiration, and temperature.
• Measure and fit patients for compression stockings, boots, braces, etc. and assist with putting them on.
• Take before and after pictures of patients as needed by physician.
• Perform x-rays after obtaining a podiatric medical assistant radiologic technician license with Practice assistance
• Assist with in-office surgical procedures as needed
• Administer patient screening questionnaires and collect patient histories; document these in the medical record

Room Preparation and Support:

• Ensure rooms are stocked appropriately.
• Clean and prepare rooms for procedures.
• Assist with room and tray set-up for patient procedures.
• Assist DPM, RN, and/or PA in preparing medications and filling syringes (as permitted by state law).
• Sterilize and maintain instruments.

Patient Support and Communication:

• Issue patients pre- and post-procedure instructions, prescriptions, ensuring compliance and understanding.
• Coordinate day-to-day traffic of the clinic schedule to maintain patient flow.
• Provide excellent customer service.
• Treat team members and patients with compassion and respect.

Administrative and Compliance Tasks:

• Maintain autoclave spore compliance records.
• Assist with medical supply inventory management, including the ordering, receiving, and organizing of medical supplies. Responsible for scanning supplies in and out, ensuring accurate and current information in medical management software.
• Maintain privacy and confidentiality of patient records according to HIPAA.

General Clinic Operations:

• Troubleshoot and resolve day-to-day issues.
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, and adheres to professional standards, policies, and procedures in compliance with federal, state, and local regulations.
• Working knowledge of managed care basics and experience working with a managed care and Medicare population.
• Assist in training new staff on policies and procedures.
• Other duties delegated by the team lead, RN, physician, or practice manager.

Additional Responsibilities:

• Actively engage in cross-training initiatives to acquire proficiency in various clinic functions.
• Provide coverage for other clinics as needed, demonstrating adaptability and teamwork. Must be willing to substitute in our Anna, TX office location as needed (generally only a few days out of the year).
• Collaborate with team members across clinics to maintain a cohesive and supportive work environment.
• Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency.

Required Skills / Abilities:

• Administrative skills, such as answering phone calls, scheduling appointments, and greeting patients.
• Communication skills, including effective communication with patients, families, and other members of the healthcare team.
• Time management skills.
• Cleanliness and adherence to protocols.
• Attention to detail.
• Proficient use of Athena EHR or similar Electronic Health Record (EHR) system preferred, not required.
• Bilingual (Spanish/English) preferred, not required.

Education and Experience:

• High School Diploma.
• Previous customer service experience, medical or otherwise, is required.
• Graduation from an accredited Medical Assistant program is required, or completion of equivalent programs preferred, not required.
• Current basic life support certification preferred, not required
• Previous experience in a physician's office or hospital preferred, not required

*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

Requirements

• Involves standing and walking during various tasks for the majority of the work day (Mon-Fri 8am-5pm with lunch break).
• Must be able to climb a step stool up to 4 feet high to reach supplies as needed.
• Requires full range of body motion, including handling and assisting with lifting patients.
• Demands manual and finger dexterity along with eye-hand coordination.
• Occasionally entails lifting and carrying items weighing up to 60 pounds.