Job Details

Join our team as a Part-Time Key Holder where you will engage with customers, create an outstanding in-store experience, and provide leadership and support to your fellow team members. At Boot Barn, we are dedicated to embodying our Mission, Vision, and Values through exceptional customer service and a passion for our products.

At Boot Barn, togetherness, collaboration, and belonging are at the core of our values. We believe in uplifting one another, listening intently, and embracing innovative ideas. We celebrate achievements and support each other in making a positive impact on our community.

As a Key Holder, you will be instrumental in providing customers with a piece of the American spirit, one handshake at a time.

KEY HOLDER RESPONSIBILITIES

• Foster a culture of service and sales, building lasting relationships with customers.
• Become knowledgeable in our product offerings and effectively communicate their features and benefits to customers.
• Meet and exceed measurable goals, focusing on metrics like units per transaction and average dollar per transaction.
• Stay informed on current promotions and merchandising standards.
• Assist with processing merchandise and restocking the sales floor.
• Complete sales transactions efficiently while maintaining accountability at the point of sale.
• Work with the leadership team to identify opportunities for skill development and process improvement.
• Execute opening and closing procedures in compliance with company standards.
• Adhere to all local, state, and company policies and regulations.
• Perform additional duties as assigned by management.
• Maintain high standards of appearance and attendance.

QUALIFICATIONS

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Flexible availability for various shifts, including nights, weekends, and holidays.
• Willingness to travel up to 10% to support local stores, as needed.

COMPETENCIES

• Business Acumen - Understand store operations and make decisions that contribute to business success.
• Conflict Management - Address conflicts professionally and foster a collaborative team environment.
• Customer-Centric Approach - Promote high-quality customer experiences to build loyalty.
• Leadership & Team Development - Lead by example and invest in the growth of your teammates.
• Strategic Thinking - Make well-informed decisions aligned with company goals.

PARTNER BENEFITS

• Competitive hourly wage with sales incentives and bonuses.
• Generous merchandise discounts.
• Paid Time Off for eligible employees.
• Access to medical, dental, and vision insurance.
• 401(k) plan with company matching.
• Flexible schedules and a focus on work/life balance.
• Opportunities for career growth as we expand our stores.

PHYSICAL REQUIREMENTS

• Must be able to stand, walk, and bend for extended periods.
• Ability to lift up to 40 pounds.
• Must have sufficient vision, hearing, and speaking abilities for effective communication.
• Work environment is clean, orderly, and properly ventilated.

Boot Barn is committed to an inclusive work environment and provides equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, age, national origin, veteran or military status, disability, or any other protected status under the law.

Boot Barn will provide reasonable accommodations for individuals with disabilities in the application process as required by law. If you need assistance, please visit your nearest Boot Barn Store or Distribution Center.