Job Details

Job Description:
Key Responsibilities

1. Transition & Future Strategic Planning for Talent & Leadership Assessment

Centralize and standardize the assessment portfolio by leading the smooth transition from current vendors and internal teams, ensuring comprehensive handover of tools, data, and relationships. Provide clear guidance, accessible resources and consistent communication to ensure a seamless, intuitive, and engaging experience for all internal customers and end-users. In partnership with the external consultant support the strategic reviews of assessment methodologies and vendors to recommend best-in-class solutions that support differentiated approaches for development and succession planning aligned with enterprise talent priorities.

2. Coaching Program Standardization & Infrastructure

Review and optimize executive coaching practices, vendors, and processes to enhance effectiveness and cost-efficiency. In partnership with the external consultant support manage vendor selection and onboarding (following full RFP), develop clear coaching guidelines, and establish a centralized coaching platform to provide accessible resources and support global coaching needs.

4. Compliance & Risk Management

Ensure all assessment & coaching activities comply with data privacy regulations and internal policies by reviewing vendor practices, collaborating with legal teams, and updating contracts and procurement processes to mitigate risks and maintain compliance. Governance is an ongoing critical aspect of this role in terms of access, visibility and data that is available and to which audience for which purpose.

5. Data & Reporting Framework

Define and implement a data strategy and reporting framework that captures key performance indicators and supports informed decision-making. Develop reporting tools and dashboards to provide actionable insights on assessment & coaching outcomes, with plans for ongoing refinement.

6.Spend Management, and ROI Measurement

Establish processes to track assessment & coaching usage and spend globally, ensuring consistency and transparency. Design evaluation frameworks to measure assessment impact & coaching effectiveness in terms of ROI, and collaborate with Commercial teams to improve financial oversight and budgeting for coaching and assessment services.

Required Qualifications & Experience

Required:

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field.
  
• Minimum 10 years+ of experience in leadership development, talent management, or succession planning, preferably in large, complex organizations.
  
• Experience working with assessment & coaching tools for senior leaders, high-potential or executive-level talent.
  
• Strong project management skills with an ability to manage multiple priorities.
  
• Strong analytical skills with experience in data-driven reporting and KPI tracking.
  
• Experience with vendor management, RFP processes, and contract negotiation.
  
• Familiarity with compliance standards (e.g., GDPR) and risk management in P&O/Talent contexts.
  
• Excellent communication, and stakeholder management skills.
  

Preferred:

• Master's degree in HR, Organizational Psychology, Business, or related discipline.
  
• Certification in leadership psychometrics and/or assessments (e.g., Hogan, Korn Ferry, MBTI) or executive coaching credentials.
  

Key Competencies & Skills

Optimizes Work Processes

Demonstrates strong organizational skills and a continuous improvement mindset, streamlining workflows, managing multiple initiatives efficiently, and ensuring resources are used effectively to deliver high-quality outcomes. Applies attention to detail in planning, budgeting, and vendor management to support seamless program delivery.

Customer Focus

Prioritizes the needs of internal and external stakeholders by designing engaging, relevant development assessment & coaching experiences whilst providing expert guidance. Tailors' communication and solutions to meet diverse customer requirements, ensuring satisfaction and impact across all talent and learning initiatives.

Manages Complexity

Navigates complex organizational environments with strategic insight and agility, balancing immediate priorities with long-term goals. Applies analytical thinking and compliance expertise to interpret data, manage risks, and address multifaceted challenges in talent and leadership development.

Develops Talent

Creates and facilitates impactful learning experiences rooted in adult learning principles and leadership theory, fostering growth and capability across the organization. Champions innovation in development approaches and supports leaders in adopting new skills and mindsets for future success.

Collaborates

Builds and sustains effective partnerships across divisions, leveraging strong communication and relationship management skills to align stakeholders and integrate solutions. Works collaboratively with business leaders, P&O/Talent partners, and external vendors to drive shared objectives and maximize program effectiveness.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 134,400.00 - USD 184,800.00