Job Details

IT Business Analyst

  2026-02-05     Strategic Staffing Solutions     all cities,AK  
Description:

Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for an IT Business Analyst for a contract opportunity with one of our largest clients located in Detroit, MI!

Title: IT Business Analyst
Location: Detroit, MI - Hybrid schedule
Duration: 12+ Months
Role Type: W2 contract engagement

Job Description:

  • Works with the Performance Assurance & Sourcing Office as a Business Analyst
  • Responsible for assisting the ITS Manager with ITS Sourcing Excellence initiatives, vendor management, vendor and ITS relationship building
  • Responsible for ITS requirements gathering and problem solving
  • Creates process maps in Visio and documents processes, Standard Work Instructions (SWIs) and Job Aids
  • Works with IT Vendor partners for the software and hardware renewals, new contracts
  • Assists and/or takes ownership in creating performance metrics of the IT vendors and governance
Key Skills & Experience:
  • Knowledge and understanding of IT Vendor Management, Procurement Concepts and Managed Services (e.g., Incidents, Requests and Minor Enhancements)
  • Knowledge and understanding of ITS concepts
  • Ability to understand ITS Managed Services Contracts
  • Ability to negotiate
  • Proven ability to work with business partners to identify, document and articulate business requirements
  • Ability to manage their own work and facilitate requirements gathering meetings
  • Strong analytical skills and detailed oriented
  • Ability to work on multiple initiatives under tight deadlines and changing priorities
  • Strong interpersonal and communication skills to cultivate positive working relationships among the team
  • Ability to work within a team and if needed independently at a very fast paced environment
  • Ability to effectively communicate with Leadership
  • Experience using SAP (or any other Supply Chain ERP)
  • ServiceNow (or any other ITSM Tool)
  • Strong background of Microsoft Productivity Tools (Excel, PowerPoint, SharePoint etc.)
Preferred:
  • Undergraduate IT degree
  • 10 Years of experience in an IT Procurement capacity or IT Business Analyst Role
  • Knowledge of Managed Services contracts
  • Hardware and Software license management & IT audits
  • Experience in creating vendor scorecards
  • Familiarity with IT Asset Management Tools
*Beware of scams. S3 never asks for money during its onboarding process


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