Job Details

Retail Operations Leader

  2026-02-05     Brookshire Grocery     Whitewright,TX  
Description:

At Brookshire Grocery Company (BGC), we believe in more than just business; we are about building a supportive community where you can grow and thrive. BGC operates over 215 stores with five unique banners - Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's, across Texas, Louisiana, Arkansas, and Oklahoma.

Join us, and you'll find a workplace that values you, celebrates your contributions, and offers unlimited growth opportunities. Whether starting your career or looking to progress, you'll become part of a supportive team with the power to make an impact.

What makes us different:

  • Wellness that works for you: Enjoy comprehensive medical, vision, dental, and prescription coverage.
  • Flexibility and freedom: Benefit from paid time off to relax and recharge.
  • Ownership that empowers: Participate in a 401(k) plan with company contributions.
  • Savings for your lifestyle: Access exclusive employee discounts.
  • Investing in your dreams: Take advantage of scholarships and educational support.
  • Adventure awaits: Use our 205-acre outdoor recreation area to unwind and connect.

When you join BGC, you're not just taking a job; you're becoming part of something significant. We are here to support your goals and celebrate your achievements.

Job Summary:

As an Operations Leader, you will provide oversight in all areas of the store, assisting the Store Director in maintaining a convenient, friendly, and clean shopping experience. You'll lead and guide Service Specialists while conducting training as needed.

Essential Duties and Responsibilities:
  • Manage responsibilities including interviewing, hiring, training, and developing team members; planning, assigning, and directing work; appraising performance, rewarding, and addressing partner issues.
  • Analyze historical data to anticipate future sales from promotions. Manage inventory for optimal in-stock levels while reviewing profit and loss data, providing summaries to upper management.
  • Verify incoming inventory accuracy and ensure proper handling and ordering procedures.
  • Open/close the store as assigned by following all required procedures.
  • Conduct inspections to maintain quality control and food safety standards.
  • Ensure deposit and change order accuracy; balance register tills and adhere to tender policies.
  • Suggest process improvements to the Store Director.
  • Communicate effectively to ensure accurate pricing.
  • Maintain a clean, safe environment by adhering to safety protocols.
  • Deliver excellent customer service by engaging with customers and assisting them with their needs.
Knowledge, Skills and Abilities:
  • Solid understanding of retail grocery operations.
  • Familiarity with cash register systems.
  • Basic knowledge of workforce management and SAP reporting.
  • Basic understanding of anti-money laundering regulations.
  • Mathematical proficiency.
  • Ability to motivate and lead a team.
  • Strong communication skills, both written and verbal.
  • Adept at multitasking in a fast-paced environment.
  • Organizational skills and attention to detail.
  • Proficiency in basic Microsoft Office functions.
  • Ability to operate manual or electric pallet jacks safely.
  • Capacity to learn new systems and technologies.
  • Flexibility to work variable schedules including evenings, weekends, and holidays.
  • Proactive in identifying and addressing safety hazards.
Education, Experience and Qualifications:
  • High school diploma or GED required.
  • Minimum of 18 years of age.
  • Must be at least 21 years old to drive for company business.
  • Two or more years of relevant experience or equivalent higher education.
  • TABC/LACT/AATC certification, Food Handler certification, Fuel Operator C training, Manager Food Safety certification, AML certification, and HIPAA certification required.
Physical Demands:
  • Ability to see, stand, walk, talk, and hear continuously.
  • Frequent use of hands for various tasks.
  • Lift objects up to 40 lbs regularly; up to 65 lbs occasionally.
  • Engage in bending, kneeling, and squatting frequently.
  • Work attendance is mandatory.
Work Context and Environment:
  • Work is primarily in a retail store environment.
  • Occasional exposure to cold and hot conditions.
  • Exposure to wet or slippery surfaces.
  • Occasional outdoor exposure and contact with cleaning agents.
  • Noise levels vary from quiet to moderate.

Are you ready to find your place? At BGC, it's 'A Career Where You Belong.' We strive to provide a safe and drug-free environment for our partners and customers. BGC is an Equal Opportunity Employer that does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or military status.


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