Job Details

Intake Coordinator

The Intake Coordinator plays a critical part in helping new clients access the care they need, acting as a key point of contact between families, healthcare partners, and our internal team. In this role, you'll manage the intake process for new pediatric home health clients, ensuring everything is in place for a timely and seamless start of care. You'll collaborate with hospitals, case managers, insurance providers, and our clinical team to gather and process all necessary information.

In this role, you will:

1. Handle new patient referrals from hospitals, doctor's offices, and other sources
2. Collect and verify information for new patients
3. Screen inquiry calls and follow up to schedule intakes
4. Verify insurance benefits (Medicaid and private insurance)
5. Coordinate with case managers and internal teams to assign intakes
6. Maintain accurate documentation and follow intake protocols
7. Support new client onboarding by ensuring all required paperwork is completed
8. Communicate with internal staff and community partners to coordinate the start of care

Qualifications:

• High school diploma or equivalent required
• Prior experience in an administrative role
• Excellent communication and organizational skills
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Bilingual in Spanish preferred (but not required)

Why Angels of Care:

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.