Job Details

Location: Uniondale, Long Island, NY

Overview:

We are seeking an experienced Collections Specialist to join our dynamic team in a hybrid capacity. This role requires an individual who is proactive and skilled at managing collection efforts in a professional setting. You will collaborate with various departments and offer essential support to ensure efficient collection processes.

Responsibilities:

• Collaborate closely with Billing Attorneys to facilitate collection initiatives.
• Initiate client contact for payment collection as instructed by Billing Attorneys.
• Review accounts receivable to identify and follow up on overdue invoices.
• Coordinate with Billing Attorneys to provide collection support for aged invoices.
• Send payment reminders and replicate invoices when necessary.
• Draft and dispatch collection letters with the agreement of Billing Attorneys.
• Execute accounts receivable write-offs upon approval.
• Monitor e-billing platforms to assess invoice status and manage rejections efficiently.
• Evaluate invoice deductions and develop procedures to reduce future occurrences.
• Maintain detailed spreadsheets for aged and appealed items, including deadlines.
• Work collaboratively with Partners, Chief Operating Officer, and various departments.
• Handle ad hoc requests and participate in special projects as required.

Qualifications:

• Bachelor's Degree.
• Minimum of 3 years experience in collections.
• Experience in a law firm or professional services environment is advantageous.
• Familiarity with Aderant and e-billing platforms is beneficial.
• Proficiency in Microsoft Excel and Word.

Professional Attributes:

• Demonstrates a strong work ethic and is a self-starter.
• Technologically adept and quick to learn new systems.
• Customer service oriented with excellent interpersonal skills.
• Meticulous attention to detail.
• Ability to multi-task and prioritize effectively.
• Outstanding communication and organizational skills.

Why This Role is a Great Opportunity:

Enjoy the benefits of a hybrid work environment and be part of a supportive team. Benefit packages commence from the first day of employment, ensuring a smooth transition into your new role.