Job Details

divh2Floater Travel Consultant/h2pAmex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. If Variety is the Spice in your Life, then the Floater Team is for you! As a Floater Travel Consultant, youll join our highly skilled remote team in a very unique role, providing outstanding service to our multiple dedicated accounts. You may cover the same account all week or may have a different one every day, depending on coverage needs. You will need to be able to multi-task and pivot on a dime and be open to learning new things. This is a very challenging role which requires the flexibility of servicing a variety of accounts with the desire to learn and manage new challenges. You will be provided with detailed training for this great opportunity./ppWhat Youll Do on a Typical Day:/pulliAdvise and arrange travel for corporate business customers./liliUse of one of our Global Distribution System - Sabre./liliEnsure compliance to customers agreed travel policy, service provider policies, and regulatory requirements./liliUse positive telephone service techniques and act on special customer requests./liliReceive ongoing support whenever needed!/li/ulpWhat Were Looking For:/pulli5+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel./liliNative GDS expertise (Sabre)/liliProfessional communication (written and verbal)/liliAttention to detail./liliAct with integrity and look after personal traveler information./liliResolving customer issues quickly and independently / with supplier/liliTeamwork and openness to feedback/liliAbility to handle Multiple accounts/liliAbility to be flexible and adaptive to change in schedule and or account servicing/liliAgents with desire to learn and capability to adapt to the needs of each accounts unique requirements./li/ulpA floaters shift can vary Monday Friday between 8:00am - 8:00pm ET to provide coverage to the accounts. All efforts are made to have you work in your local time zone. Schedules are posted for the year in advance on a calendar that you will have access to displaying the account you are covering and the time./ppLocation: United States/ppThe US national base salary range for this position is from $46,200.00 - $85,800.00. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidates relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance./ppFor information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document./ppThe #TeamGBT Experience:/ppWork and life: Find your happy medium at Amex GBT./pulliFlexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family./liliTravel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals./liliDevelop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first./liliWe strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action./liliAnd much more!/li/ulpAll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement./p/div