Job Details

Title: Order Management Analyst
Location: Sunnyvale, CA (Hybrid - onsite 3x per week)
Duration: 12-month contract (extensions possible)
Compensation: $58/hr - $63/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

ABOUT THIS FEATURED OPPORTUNITY

We are seeking a sharp, detail-driven Order Management Analyst who thrives in complex operational environments to support our client, a major technology company experiencing unprecedented demand for one of its newest consumer electronics products. This surge in interest has increased pressure across global supply chain operations, creating a need for someone who can execute flawlessly and maintain accuracy across high-volume retail and distributor channels.

In this role, you will ensure customer orders move cleanly through sophisticated systems and fulfillment networks, partnering with Operations, Logistics, Fulfillment, and third-party logistics providers to uphold on-time delivery performance. This opportunity is ideal for someone who enjoys solving operational challenges, digging into data to uncover root causes, and strengthening the accuracy of order and inventory processes during a period of rapid hardware growth.

THE OPPORTUNITY FOR YOU

• Validate, book, and release customer orders across retail, distributor, and commercial channels
• Ensure orders progress accurately and on time from initial entry through release to 3PL partners
• Partner with Channel Operations, Logistics, Fulfillment, and Account teams to maintain operational continuity
• Monitor order flow constraints, troubleshoot issues, and drive corrective actions to protect OTD/OTIF performance
• Support short-, mid-, and long-range warehouse capacity planning through structured data analysis and reporting
• Analyze order data to identify anomalies, errors, or bottlenecks before they create operational or financial impact
• Maintain system updates, data integrity, and reporting accuracy within the client's ERP and related tools
• Contribute to continuous improvement initiatives that enhance accuracy, scalability, and execution speed

KEY SUCCESS FACTORS

• Direct experience executing the full order lifecycle in an ERP (validating orders, booking, releasing to 3PLs, clearing order holds, resolving allocation/routing issues, ensuring OTD/OTIF accuracy)
• Understanding of end-to-end supply chain operations: order management, inventory availability, allocation, outbound distribution, and 3PL interactions
• Experience supporting B2B channels, retail partners, distributors, or fulfillment networks
• Hands-on experience extracting, reconciling, and interpreting data from large-scale ERP systems
• Ability to maintain data integrity and follow structured workflows within order/inventory modules
• Advanced Excel abilities: pivot tables, index-match, v-lookup, filtering, data modeling, and error tracing
• Comfortable navigating complex, multi-tab workbooks with high precision
• Uses data to diagnose root causes, inform decisions, and communicate insights effectively
• Exceptional attention to detail; able to identify discrepancies and prevent costly mistakes in high-volume order cycles
• Demonstrates accuracy, structure, and follow-through across multi-step workflows
• Clear, assertive communicator who collaborates effectively with internal and external partners
• Proven ability to escalate appropriately, resolve issues quickly, and maintain urgency in fast-moving environments
• Demonstrated ability to streamline workflows and improve accuracy, speed, or repeatability

NICE TO HAVES

• Bachelor's or Master's degree in Supply Chain, Operations, Industrial Engineering, or related field
• Experience partnering with 3PLs or managing retail channel fulfillment requirements
• Familiarity with Oracle ERP or other enterprise resource planning systems (SAP, NetSuite, Dynamics)
• Experience within consumer electronics or other high-volume hardware environments
• Experience with SQL queries, VBA macros, or automated reporting workflows
• Lean Six Sigma or structured problem-solving training

Our benefits package includes:

• Comprehensive medical benefits
• Dental, vision benefits
• 401(k) retirement plan
• ...and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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