Job Details

SUPERHUMAN MAIL

At Superhuman, we've built the fastest email experience in the world - one that's deeply loved and adored by customers who get through their inboxes twice as fast.

Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at superhuman.com and about our values here.
BUILD LOVE ♥

At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight.It all starts with the right team - a team that deeply cares about values, customers, and each other.
CREATE MASSIVE IMPACT

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.

ROLE

As a Mid-Market Account Executive, you will drive Superhuman's upmarket expansion by executing strategic, value-based selling to mid-market organizations while consistently achieving higher average contract values through comprehensive solution selling and multi-threaded relationship building.

• Drive Superhuman's upmarket expansion by consistently achieving higher average contract values through strategic deal structuring and comprehensive solution selling.
• Navigate complex sales cycles with mid market organizations, managing multiple stakeholders and approval processes.
• Execute a value-based selling approach, positioning Superhuman's solutions based on customer impact and ROI.
• Build advocates and cultivate multi-threaded relationships at senior levels, including C-Level and VP.
• Own pre-sale contract conversations and negotiations.
• Experiment with new processes and adapt to changing customer environments.
• Collaborate with cross-functional teams (Sales Development, Customer Success, Sales Engineering, Product) to achieve sales outcomes.
• Develop strategic account plans to ensure customer success and growth.
• Maintain a high level of rigor in pipeline management, forecasting, and account planning.
• Develop and execute outbound sales strategies specifically tailored to mid market accounts to identify and engage new prospects.

SOUND LIKE YOU?

• Experience: You likely have 5+ years of relevant professional sales experience as a closer, preferably selling B2B SaaS products to a mid-market target customer.
• Mid-Market Sales Excellence: You have a proven track record of closing five and/or six-figure+ deals with mid-market organizations (500-1500 employees). You've successfully navigated complex sales cycles, built consensus among diverse stakeholders, and consistently exceeded quota in dynamic markets. You excel at selling comprehensive solutions and bundles rather than point products, understanding how to position integrated offerings that deliver maximum value.
• Value-Based Selling: You have proven success positioning solutions based on customer impact and ROI rather than features. You excel at quantifying business value, building compelling business cases, and connecting product capabilities to measurable outcomes that matter to executive buyers.
• Sales Methodology Expertise: You're well-versed in structured sales methodologies like MEDDICC, Challenger Sale, or similar frameworks. You systematically qualify opportunities, identify key criteria, and map stakeholder influence to achieve predictable sales outcomes.
• Bias to Action: You value speed. You take thoughtful and prompt steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
• Relationship Builder: You place a high value on building strong relationships internally and externally. You excel at creating advocates within prospect organizations, mapping complex approval processes, and influencing internal narratives to build consensus toward your solution.
• Excellent Communicator: You're able to distill complexity into clear and concise messaging. You're effective across various mediums and are excellent at working in a remote-first environment.
• Operational Rigor: You maintain discipline in forecasting, pipeline planning, and account management. You use data to generate insights and outcomes, maintain accurate CRM hygiene, and provide reliable forecasts that leadership can count on for business planning.
• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.
• Bar Raiser: You enjoy helping others grow and succeed. You elevate standards and help others reach their highest potential.
• Executive Presence: You have demonstrated experience managing complex, multi-threaded deals with senior executives including C-Level and VP stakeholders. You can command the room, facilitate strategic conversations, and position yourself as a trusted advisor to senior leadership.
• Strategic Thinking: You have a proven ability to achieve results and adapt quickly. You develop comprehensive account plans, identify growth opportunities, and think beyond individual deals to build long-term partnership strategies.
• Cross Functional Collaborator: You have strong collaboration skills and cross-functional influence. You work seamlessly with Sales Development, Customer Success, Sales Engineering, and Product teams to orchestrate complex sales processes and ensure customer success from day one.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

BENEFITS

We are committed to providing equitable, comprehensive benefits for all team members.

• Excellent health care, including medical, dental, vision, mental health, and fertility benefits
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 paid holidays, 2 floating holidays, and flexible sick time
• Generous stipends for caregiving, pet care, wellness, your home office, and more
• Annual professional development budget and opportunities

SALARY INFO

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future.

• SF/NY/Seattle: $200k-230k OTE
• Other US geographies: $190-218k OTE

COME JOIN US

We value our differences, and we encourage all to apply - especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

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