Job Details

Role: Oracle Inventory Service Engineer

Location: Dallas, TX (Remote)

Mode: Full-Time

We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.

Key Responsibilities:
• Provide L1 support for organization and Location Configuration.
• Mange Oracle Receiving and recipient accounting issues.
• Deliver Month-end/Quarter-End support services.
• Triage and prioritize incoming oracle inventory management tickets.
• Perform initial assessment of reported system issues.
• Route complex problems to appropriate support team and on-calls.
• Troubleshoot and resolve Oracle inventory issues or route to appropriate teams.
• Document solutions and knowledge base articles.
• Monitor tickets queues and ensure SLA compliance.
• Support critical period-end processing activities.
• Ensure inventory visibility and accuracy within Oracle systems.
• Implement best practices for inventory management within Oracle.

Requirements:

• 5+ experience of Oracle inventory management modules.

• Understanding of receiving and recipient accounting processes.

• Experience with organization and location configuration in Oracle.
• Familiarity with month-end and quarter-end procedure.
• Strong problem analysis and prioritization skills.
• Experience with ticketing system and incident management.
• Excellent communication and documentation skills.
• bility to work effectively under pressure during critical business periods.

Qualifications:
• Experience with Oracle ERP systems.
• Background in technical support or service desk environments.
• Understanding of inventory management concepts.
• Customer Service Orientation.
• Strong analytics and troubleshooting skills.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.