Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist at Procurement Partners, you will: Respond to technical support requests from end-users via phone, email, and chat; Diagnose and troubleshoot basic technical issues related to software, hardware, and network connectivity; Provide clear and concise instructions to users for resolving technical problems; Document all support interactions and solutions in the help desk ticketing system; Escalate complex technical issues to Tier 2 or Tier 3 support teams as necessary...Hiring Immediately >>