Job Details

Account Manager Sr - NC Medicaid - Remote Raleigh, NC

Our work matters. We help people get the medicine they need to feel better and live well. It fuels our passion and drives every decision we make. The Senior Account Manager is responsible for providing complex level support for the North Carolina Medicaid business by driving communications, client-facing initiatives, and product and program recommendations. This position leads client initiatives both cross-functionally and with clients.

Responsibilities

• Work directly with Medicaid Client and Account Leadership team
• Collaborate with account leadership
• Partner with Account and/or Prime leadership
• Work directly with account management
• Facilitate regular meetings with client
• Support client audits
• Document interactions with assigned accounts
• Support client retention
• Serve as mentor and primary trainer
• Other duties as assigned

Minimum Qualifications

• Bachelors Degree in business or related field, or equivalent combination of education and/or work experience; HS diploma or GED is required
• 5 years of Client Service/Account Management experience
• Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Must reside in Raleigh, NC or be able to commute locally on a daily basis if needed.
• Must have at least 10 years of experience managing large government accounts and contracts.
• Significant experience with stakeholder engagement and focused on customer experience.
• Demonstrated ability to develop effective selling messages, presentations, and proposals that drive sales.
• Strong interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport, collaborate, and influence effectively across departments, internally and externally, and at all levels within an organization.
• Ability to balance and prioritize compliance, business and other competing goals and risks, while still driving programs and initiatives to completion.
• Organization and prioritization skills, strong attention to detail, and the ability to simultaneously lead multiple, complex projects and strategies, under pressure and strict timeframes.
• Ability to manage complex information to develop well-reasoned solutions that solve clients problems.
• Ability to work effectively in a matrixed team environment.

Preferred Qualifications

• Masters or Advanced degree
• Experience in leadership and/or project management
• Healthcare or PBM industry experience
• Prior pharmacy technician experience and/or CPhT certification

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $81,000.00 - $138,000.00 based on experience and skills.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.###.#### or email ...@primetherapeutics.com.