Job Details

Join SitusAMC

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local come join our team!

As a key point of control for system enhancements and quality initiatives, this position is responsible for monitoring and analyzing system usage, designing solutions and creating specifications for adjustments to SitusAMC's systems. This role works directly with employees of SitusAMC's technology department and other stakeholders. This person serves as a subject matter expert for the technology.

Essential Job Functions

• Collect, review, analyze, and document system/user requirements from business users.
• Collaborate with stakeholders to define project goals, scope, and timelines.
• Respond to changes in project scope, priorities, or requirements by adjusting plans and priorities accordingly.
• Assign tasks as directed by manager.
• Analyze information, including oral and written feedback from users, survey responses, and usage statistics to strengthen and validate requirements.
• Promote and support department goals and objectives.
• Communicate feedback/performance/status of staff to manager.
• Track, organize, and prioritize assigned projects.
• Work on projects to completion within the required time frames, proactively communicating any delays to manager and/or interested stakeholders.
• Analyze and translate business requirements to detailed functional designs for development, testing and implementation for SitusAMC's systems.
• Investigate system usage including overrides, exception and validation handling, common errors or excessive time per page/field as assigned by manager.
• Participate in discussions with other application analysts to ensure synergy between systems within the organization.
• Participate, own or facilitate any other quality initiatives as assigned by manager.
• Anticipate and prevent problems and roadblocks before they occur.
• Assist with UAT testing.
• Assist in demo preparation.
• Handle day to day requests.
• Communicate test progress, results, & issues/roadblocks to project stakeholders/Mgmt.
• Other activities as may be assigned by your manager.

Qualifications/Requirements

• College degree in related field, or equivalent combination of education and experience.
• Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent.
• Over five years in mortgage / technology / secondary market experience.
• Training in finance / mortgage banking desired.
• Demonstrated success as a QA or Technology Analyst at SitusAMC strongly preferred.
• Create and maintain positive and professional relationships with all staff and stakeholders.
• Strong communication skills, both verbal and written.
• Demonstrated ability to provide actionable constructive feedback objectively and with diplomacy.
• Computer literate with in-depth knowledge of MS Office and web-based systems; visual aids; emphasis on Excel.
• Excellent PC skills and possess high level of proficiency in Microsoft products.
• Demonstrate professional behavior and teamwork, punctual, dependable.
• Demonstrate comprehensive problem-solving skills.
• Demonstrate excellent organizational and people skills.
• Limited travel.
• Flexible schedule required.