Job Details

Join to apply for the Systems Engineer II - DataBase Patching Engineer (Remote) role at First Citizens Bank

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.

Overview

We are seeking an experienced Oracle Patch Engineer to join our Infrastructure & Database Patch Management team. The ideal candidate will be a Subject Matter Expert with strong expertise in Exadata Cloud@Customer (ExaCC) patching, OCI patch automation, Oracle RAC patching. Exposure to LCM Fleet operations for patching with OEM would be considered a strong plus. This role requires strong technical expertise in planning and executing patching cycles across ExaCC databases and infrastructure. Role will require managing and applying security patches, PSU/CPU updates, and critical fixes across Oracle environments while ensuring uptime, performance, and compliance with organizational standards.

Responsibilities

• Lead, manage and execute ExaCC patching lifecycle (compute nodes, DomU VMs, Grid Infrastructure and Databases).
• Plan, schedule and execute OCI patching cycles across ExaCC infrastructure and DomU OS images, compute OS instances.
• Experienced with OCI console, CLI and Rest APIs to apply, rollback and monitor patches.
• Automate patching workflows using Terraform, Ansible.
• Manage Oracle RAC (Real Application Clusters) patching including GRID and RDBMS, both in-place and out-of-place patch ensuring high availability.
• Integrate and manage patching operations using LCM Fleet operations with OEM that includes gold image creation and deployment.
• Database patching in RAC and Data Guard enabled environments.
• Administer and troubleshoot Oracle ASM (Automatic Storage Management).
• Plan, schedule, and execute quarterly PSU/CPU, Third-Party and one-off patches with minimal downtime.
• Perform patch impact assessments, risk evaluations, and rollback strategies.
• Collaborate with infrastructure, application, and cyber security teams to coordinate patch cycles.
• Maintain documentation of patching procedures, schedules, and standards.
• Troubleshoot patch-related issues, database failures, and post-patch anomalies and provide RCA with remediation.
• Drive process improvements to reduce downtime, manual errors, and patching cycle times.
• Strong understanding of investigation and remediation techniques for non-patch related vulnerabilities.

Qualifications

Bachelor's Degree and 4 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 8 years of experience in Systems engineer and systems programmer

Preferred Skills

• 7+ years of hands-on experience with Exadata/ExaCC environments and Oracle Database patching.
• Knowledge of Linux OS patching in Exadata/OCI environments.
• Hands-on experience with Oracle RAC patching, GRID Infrastructure patching.
• Solid understanding of Oracle Exadata ExaCC patching and administration.
• Experience with backup and Rollback strategies for ExaCC Infrastructure and DB patching.
• Strong troubleshooting and problem-solving skills in complex Oracle environments.
• Strong scripting skills (Shell/ Ansible / Terraform) for patch automation.
• Familiarity with ITIL processes (Change/Incident/Problem Management) for ITSM compliance
• Excellent documentation and communication skills.
• Strong expertise in OCI patching automation (OCI CLI/API, OS Image updates, DomU patching, Grid and Database patching).

Nice-to-have's

• Exposure to LCM Fleet patching workflows.
• Experience with LCM Fleet maintenance with OEM.
• Patch management for OMS and OEM agents.

Preferred Qualifications

• Oracle Certified Professional (OCP) or Oracle Exadata Management/OCI Architect equivalent certification.
• Experience in large-scale, high-availability, mission-critical environments.
• Exposure to cloud-based Oracle solutions (OCI).
• Strong security awareness in patching and vulnerability compliance.
• Familiarity with vulnerability scanning and reporting tools - Qualys and Brinqa.

Soft Skills

• Ability to work under pressure and manage multiple priorities.
• Collaborative team player with cross-functional coordination skills.
• Analytical mindset with focus on automation and efficiency.

First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

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