Job Details

Job Title: Front Desk I
Reports to: Front Desk Supervisor
Level: Hourly
Scope: Responsible for guest services and supporting management in the general operation of the assigned facility.
Primary Responsibilities:
* Accountable and responsible for maintaining a safety culture (following all SOP's, JSA's, policies and procedures) as set out by Target Hospitality
* Greet all incoming guests and employees courteously and professionally
* Check in arrivals utilizing designated systems
* Accept payments and process transactions
* Enter all registration information of guests, process reports, and work with computer programs to collect/record information
* Perform all required filing and data entry as required by manager
* Answer incoming calls in a friendly, pleasant manner
* Receive, check, and re-direct all incoming faxes and electronic mail
* Prepare correspondence for pick up - this to include, packages and mail per postal requirements
* Exceed our guests needs by providing world- class customer service
* Attend safety meetings and participate in Target Hospitality emergency response
procedures
* Additional duties may be assigned by supervisor or manager
Physical Demands:
* Sit for long periods of time (up to 12 hours or more) with scheduled breaks
* Short and long-distance walking required
* Use of stairs and step stools
* Occasional use of force when pushing/pulling carts that weigh on average 50lbs
* Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left
* Occasionally lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory
* Perform repetitive movements at the wrist including side to side/up or down and multiple grasps
* Manual dexterity with the ability to type and use 10-key
Working Conditions and Environment:
* Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals
* Ability to communicate effectively; written and orally in English
* Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels
* Exposure to extreme hot and cold environments
* Ability to work with a rotational schedule (6 weeks on and 2 weeks off, or as per manager's discretion/ business needs)
* Ability to work safely and navigate with in small/ close quarters and congested areas
* Occasional exposure to elevated noise and surroundings
* Ability to communicate effectively; written and orally in English
Candidate Qualifications:
* 1+ year administrative experience or equivalent- preferably in a remote camp or hotel/hospitality industry or equivalent
* Ability and willingness to travel/work long rotations
* Ability to read and write in English
* Experience and proficiency with Microsoft - word, excel, power point and outlook programs
* First aid certification is an asset
* Work within a team environment
* Must be able to work effectively and efficiently with or without supervision
* Strong prioritization and time management skills
* Must be able to pass a background check and urinalysis
* Must provide own transportation to and from the facility