Job Details

Want to join a global company specializing in employee benefits and pension administration. With over 1,100 clients and 7 million people supported worldwide, their mission is to simplify complex administration and improve the experience for both employers and employees. What They Do Benefits Administration: Managing programs like health insurance, life and disability coverage, savings accounts, and wellness benefits. Pensions Administration: Supporting [ "nt. Answer inbound phone calls pertaining to customers benefits, troubleshooting website issues, and making call backs as needed.nt. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well. nt. Actively listening to participants to understand both verbal and non-verbal cuesnt. Fully and accurately documenting all conversations and actions taken on each interactionnt. Answer inbound phone ca...Customer Service, Home, Retail, Staffing, Benefits, Work From Home