Job Details

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds worldwide, and has a robust institutional investment management platform with over $78 billion of assets under management, including more than $36 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in rental residential real estate. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves activities related to leasing to new residents, ensuring resident satisfaction during the lease term, and securing lease renewals.

Essential Responsibilities:

1. Perform all sales and leasing activities to meet community revenue and occupancy goals, including greeting prospects, conducting tours, processing applications, credit and background checks, and facilitating move-in procedures.
2. Inspect apartments before move-in to ensure they are move-in ready, scheduling repairs as needed with maintenance.
3. Stay informed about market and competitor conditions, develop marketing plans, and implement policies related to concessions and specials to boost occupancy.
4. Design and execute marketing activities to attract traffic, including referral programs, employer outreach, internet marketing, and community-specific campaigns.
5. Use property management software (e.g., OneSite, Yardi) to track availability, record activities, manage data, and analyze demographic information.
6. Ensure community and show units meet quality standards through daily inspections, maintenance communication, merchandising, and preparing leasing offices.
7. Follow up with prospects and residents to ensure satisfaction and finalize lease or renewal decisions.
8. Support lease renewal activities by preparing renewal packages, contacting residents in advance, and ensuring timely signing of renewal documents.
9. Respond promptly and courteously to resident and owner concerns, taking appropriate action to resolve issues or escalate requests.

Required Licenses or Certifications:

• All licenses and certifications as required by state and local jurisdictions.
• Valid driver's license to operate a golf cart on property.

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Additional Compensation:

• Corporate Positions: May be eligible for an annual bonus based on performance.
• Onsite Property Positions: May participate in weekly, monthly, or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive medical, dental, vision, and disability & life insurance benefits, with low or free employee medical costs for employee-only coverage.
• Generous paid time off, including vacation, personal days, sick days, holidays, and a birthday off after 1 year.
• Onsite housing discounts at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service, with subsequent opportunities every 5 years.
• 401(k) plan with up to 6% company match after 6 months.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000.
• Employee Assistance Program and other supplemental insurances.
• Charitable giving programs and additional benefits.

*Benefits are for full-time employees; benefits for union or prevailing wage roles may vary due to collective bargaining agreements or local laws.

Greystar considers qualified applicants with arrest and conviction records for employment.