Job Details

Our client is a cutting-edge company specializing in warehouse automation and is known for its fast-paced and innovative environment. The company prides itself on a culture where employees "Work Hard, Have Fun, Make History," is driving the future of automation through collaborative efforts and groundbreaking projects. They are at the forefront of designing, implementing, and managing advanced automation solutions, particularly within warehouse environments. By leveraging the latest in automated guided vehicles (AGV), autonomous case handling robots (ACR), and autonomous mobile robots (AMR), the company continuously pushes the boundaries of what's possible in logistics and supply chain management. Their projects include retail, pharma, food, and beverage work.

The Field Support Engineer role ensures seamless implementation and operation of warehouse automation systems. This position requires a solid understanding of troubleshooting AGV, ACR, and AMR systems and basic DevOps philosophies. The company knows you may be limited as a military candidate within that industry, so they will deploy a comprehensive training plan that includes certification within their organization.

As a Field Support Engineer, you'll provide essential project support through technical guidance, assisting in configuring and testing hardware components, software, and firmware. Additionally, you will perform site inspections, oversee quality standards, and support the integration of the warehouse management system with customer systems. This role demands extensive travel and a commitment to living on-site for the duration of projects, ensuring that every solution is flawlessly executed.

Military veterans with electrical, electronics, and mechanical systems expertise are an excellent fit for this role due to their extensive technical training, hands-on experience, and problem-solving skills. The company has employees who are veterans, and they see the value in those skills, which is why they want to onboard military talent. The company is looking for well-rounded technicians with some IT/computer knowledge exposure, including Linux systems and reflashing firmware, and so on.

The company is comfortable with people living near a major airport, preferably in locations that will be communicated to you in your first discussion with them. However, living in Atlanta would be an added advantage for visibility to their corporate offices, but this is not a requirement.

This role offers an exciting opportunity to be at the forefront of technological innovation in warehouse automation. As a Field Support Engineer, you'll work alongside some of the brightest minds in the industry, contributing to projects that have the potential to transform how businesses operate. The chance to engage with state-of-the-art robotics and automation systems, coupled with the dynamic and entrepreneurial spirit of the company, makes this job challenging and incredibly rewarding. Whether you're passionate about cutting-edge technology, seeking a role that offers continuous learning, or looking to make a tangible impact, this position promises an exhilarating career path in a rapidly growing industry.

Travel for the role is national and can include various amounts of travel for extended periods. Sometimes the work is for a few days. Other times, the project could support the client for months. In the case of extended projects, the company will do its best to have you travel home on the weekends as much as possible. Travel is booked (airfare) through a corporate program, and hotel and rental cars are your responsibility, and you will be reimbursed. There is also $60 per diem.

Salary $75K - $90K, with medical, dental, and vision coverage and 401k options, and a possible performance bonus.

The company is making an international impact regarding how the automated supply chain is supported.

Job 58419