Job Details

This position reports to the Fire Alarm Manager or their designated Agent. The Technician will be responsible for providing inspections and service on a variety of fire alarm system devices in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.

Job Responsibilities

• Manage their time to complete the maximum amount of service and inspections while maintaining a high level of quality.
• Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
• Learn applicable fire protection codes and obtain applicable state licensing.
• Protect and maintain company equipment.
• Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
• Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
• Perform any other tasks assigned by the Fire Alarm Manager or Agent.

Job Qualifications:

• Applicable licensing and certification required by National, State and Local codes.
• Texas Fire Alarm (FAL) is required.
• Ability to learn applicable installation, inspection, and servicing codes.
• Ability to participate in on-call rotation.
• Excellent communications, and customer service skills.
• Possess a valid driver's license and driving record that meets company requirements.

Preferred Qualifications

• Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
• A fire alarm systems background or a background working as a licensed electrician.
• Ability and willingness to obtain NICET and other trade specific certifications.